$15.0 Buy It Now or Best Offer
free,30-Day Returns
Seller Store the_knowledgeable_computer_nerd
(2378) 100.0%,
Location: Ukiah, California
Ships to: US,
Item: 155856188769
Return shipping will be paid by:Seller
All returns accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money back or replacement (buyer’s choice)
Unbranded:Unbranded
Compatible Brand:Nintendo
Type:Repair Service
Compatible Model:Nintendo DS Models
… Welcome to TKCN Mail-In Repair! Hello! My name is Ian, and I’ve been refurbishing used electronics since 2015. I have experience refurbishing a wide range of electronics, with a particular focus on handheld gaming consoles. I do not believe in taking shortcuts. All devices I service are refurbished with quality parts (OEM wherever possible) and tested thoroughly for both software and hardware imperfections. I take great pride in the quality of my service and work hard to maintain my long-standing reputation, 100% positive feedback score, and “Top-Rated Plus” seller status. Despite my thorough precautions, it is naïve to think mistakes will never happen. I believe it is therefore one’s attitude toward having the customer’s back and solving any issues that is paramount. Don’t just take my word for it, though—a simple visit to my review history should speak for itself. As always, thanks for visiting, and if you have any questions or concerns, feel free to shoot me a message! —- This listing offers my services specifically for the repair of broken or dysfunctional Nintendo consoles of the following variants; – Nintendo DS – Nintendo DS Lite – Nintendo DSi – (Original) Nintendo 3DS & 3DS XL – (*New) 3DS & 3DS XL – 2DS & New 2DS —- I can also perform installation for aftermarket modifications such as transparent re-shelling or other cosmetic upgrades. If you need something done, but aren’t sure how to do it yourself, feel free to inquire! Even if it’s not listed here, chances are, I have the experience and/or tools to handle your unique request. —- I can diagnose and repair nearly all issues common to these consoles, including (but not limited to) the following; – – Cracked or damaged displays w/ dead pixels, discoloration, or water damage – – One display flashing briefly upon power-on before abruptly shutting back off, – – Issues with rattly, too quiet, one-sided, or silent audio, – – Inconsistent reading of game cards despite blowing on the cartridge, – – Issues with an unresponsive, inaccurate, or dysfunctional touch screen (i.e. dead zones/erratic behavior), – – Cosmetic damage which interferes with the user experience or overall functionality of the console, – – Stuck, unresponsive, or broken joysticks and buttons/bumper triggers, – (For 3DS and 2DS models) blind or blurry camera quality, – – Any other missing or damaged components requiring experience to properly install. —- If you are interested in hiring my services, please read and follow the steps below! There are a few steps to this process, so treat this description as your guide! If you have any questions about it, let me know. – – Step 1: Reach out to me via eBay Messages. —————— Click “send the seller a message” on this listing to open a channel through which we may discuss your specific console’s needs. – I will use the information you provide to determine an initial diagnosis of the cause of the issue(s), research reliable suppliers for any parts you may need (that I don’t already have), and to give you an approximate estimate for the time and cost which will be needed to execute the repair. To give you a general idea of how I calculate estimated cost, I will summarize; —— – Parts: You’ll cover all costs of acquiring necessary parts from other sellers (including shipping). If I have a part you need in stock, you won’t have to pay for any additional shipping, and I will sell it to you at unit cost rather than full price. – Shipping: You will pay for shipping to and from your house. INTERNATIONAL ORDERS: Please note that international shipping is often slower and more expensive than domestic, which can add to the overall delay and cost of repair. – Labor: Time spent for labor will be measured with increments of 5 minutes, to allow finer adjustment of cost. That way, if (for example) I only spend 45 minutes on something, you won’t be charged for a full hour. Beyond the time estimate given initially, the cost per 5 minutes will decrease every hour on a sliding scale. If it takes less time to complete something than anticipated, your final bill will be reduced accordingly. – Time Spent (In increments of 5min) Rate: Cost / 5min: (Cost/Hr): Time estimated initially (X) A $1.25 ($15.00/Hr – minimum wage) Up to 1 hour after [A] expires: (12 ≤ X ≤ 24) B $1.00 ($12.00/Hr) Up to 1 hour after [B] expires: (24 ≤ X ≤ 48) C $0.85 ($10.20/Hr) All time spent thereafter: (X ≥ 48) D $0.50 ($6.00/Hr) – à Once we’ve ironed out the initial details and decided upon a course of action, I will refer you back to this listing. – – Step 2: Purchase this listing. Please note: I process repairs in the order in which they are received. Due to high order volume, there may be significant lead time on starting your repair. Please proceed with patience in mind 🙂 —————————- Please also note that purchasing this listing begins the process, but it is NOT the full ticket to repair. Purchasing this listing pays for and guarantees only an initial package, which will simply be a box containing the following: – 1. Packing Materials to pad your console and prepare for shipment, 2. A prepaid return shipping label.3. A legal document called the Repair Order Form, which you must review, sign, and include in the box with your console when you send it to me. – This listing is priced at my unit cost to acquire these materials, plus an average cost of $6 to purchase a prepaid shipping label. You can use these materials and the included adhesive shipping label to send me your console. In times of rainy weather, this package will arrive in a resealable plastic sleeve to protect your console from the elements. Please be careful in opening these as they are only reusable if opened properly. – – – Step 3: Repair Order Form – —————————- The Repair Order Form will summarize your service plan and approximate final cost (as discussed via Messages prior to your purchase), which you must review and sign to officiate the initial agreement. Returning this form to me with your console will allow us to keep a ‘paper trail’ to ensure both of us are protected should anything differ from what was agreed-upon. -A console received without an accurate, signed copy of the Repair Order Form included, (where electronic signature is unavailable,) will be immediately shipped back, untouched. It is important that both parties remain accountable for any and all agreements. – This type of service is typically reliant upon the honor system, which places the customer in an especially vulnerable position trusting the word of a stranger that their device will be properly cared for and the repair handled with integrity. Most sellers simply offer a flat rate listing price and tell you to mail your device to them yourself, almost entirely outside of eBay’s protected ecosystem. As both a frequent seller and buyer on eBay myself, I believe this is inadequate. As such, I have designed a system which relies as little upon the honor system as possible, holding both parties fully accountable at every step of the process.To make this possible, there are a few key terms to which you must agree before we can move forward, which will be on the Repair Order Form and are listed below. Please make sure these are agreeable to you before proceeding. By signing the Repair Order Form, you officially; – 1. Acknowledge that the estimate given based on our discussion is based upon possibly incomplete information gathered before testing or repair has been attempted, and that the final price of service may be subject to change should any additional (explicitly agreed-upon) costs of repair mount. 2. Agree to accept the signed Repair Order Form and other written communication (i.e. text, email, or eBay messages) as binding documentation/evidence of any explicit agreements made throughout this process in the case of an order dispute. 3. Understand that the recording of time spent on labor is handled at the seller’s discretion and is subject to change according to (explicitly communicated) necessity. 4. Are prepared to pay the final price as determined/adjusted via the aforementioned communications & agreements (in full) via a secondary listing in order to have your repaired console returned. 5. Understand that abandoning communication or otherwise failing to pay said price within 30 days of notification of repair completion will result in the seller keeping your device permanently as compensation for unpaid time and labor and/or any unreimbursed parts costs incurred throughout the repair process. —- – – Step 4: Ship your console to me with the materials provided. – —————————- The label included will be pre-paid and addressed to me, so all you have to do is stick it on the same re-sealed box, making sure to cover the original label to avoid confusion. It will be insured for the approximate value of your console. At this stage you need not worry about timeliness: you can take as long as you need to send it. I only ask that you maintain communication regarding if/when you decide to send it in.INTERNATIONAL ORDERS: For international orders, there won’t be a label in the box, because USPS does not support prepaid international return labels. Instead, we will utilize eBay’s own system to generate an international return shipping label after you’ve received the package by opening a return request on this order. When you request the return, please DO NOT choose “Item Not As Described” as the reason for return, as this hurts seller metrics. Choose instead, “I changed my mind.” Your money will be refunded for the order, and the difference will simply be added to the final cost to compensate. – Once I receive your console, I will notify you and begin working on it as soon as possible. After the repair is begun, I will report any new discoveries which might affect the cost of repair. When it’s finished, I’ll let you know and refer you to the secondary listing. — Step 5: Purchase Secondary Listing – —————————- When your console is finished, I will post it as a separate, unique listing available only to you. The description will outline all the prior agreements and any additional details resulting from the repair process. The final cost will be itemized for your records in the form of the Repair Order Summary. In order to get your console back, you must purchase this second listing. The listing will be priced at an absurdly high price to prevent bots from purchasing it, so you will need to “make an offer” for the correct amount, which will be automatically accepted. Once you have purchased it, you will be able to dispute the secondary listing (and by extension, the actual service charge) with eBay themselves if you feel you have not received what was promised. Because of the Repair Order Form, evidence submitted by either party in accordance with its explicit terms will be far more likely to be considered legitimate proof of any discrepancies than hearsay testimony. This way, both of us are protected from fraudulent disputes. — (Basically, the second listing will be your bill/receipt.) — After your purchase, I will send you your console back in full working order! — Step 6: Enjoy your working console! — Shipping (for this initial listing specifically): This order will ship via USPS Ground Advantage w/ 1-2 business day handling time. (Tracking info can be found in your Orders page in the Order Details section.) — 8/2023: Please note that my shipping method for consoles has changed. To provide greater protection for consoles, I have elected to switch from USPS Priority Mail Flat Rate to Ground Advantage, so that I can use my own larger boxes to fit more padding inside. It is important to insure these items so that we are both protected if USPS loses the package (it has happened before). Since insurance is not automatically included with First Class, I have baked the cost I pay to add it into the handling cost of the listing (avg. ~$4.50). The price in the end will be about the same as it used to be, but with the benefit of greater physical protection. — Returns & Customer Support Policy: I take pride in my work and want to ensure the product you receive is as good as it can be. If the item has arrived damaged from shipping or you notice a defect I somehow missed in testing, please reach out to me before leaving feedback. I take these matters seriously and will gladly do whatever I can (within reason) to help you. Feel free to contact me if you have any other questions or concerns. — Returns are accepted in general (within 30 days) for any reason. If you change your mind about this repair idea entirely, you can return the package I sent you and get the initial purchase refunded. If you decide to do this, DON’T use the label included in the box. Instead, use the one eBay generates for you via the return request. Also, please note that “Not As Described” return cases damage seller metrics. Unless the item is truly “NAD,” please do not select this as the reason for return in hopes that doing so will increase your chances of acceptance. All return reasons are automatically approved within the 30-day period, so there is no need to worry.
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